Prohibited Items
Ten Express is committed to ensuring the safe and efficient delivery of your parcels. To maintain the integrity of our services and adhere to legal regulations, we have established a list of prohibited items that cannot be sent using our courier services. Please review this list carefully before shipping your items with us:
Common Prohibited Items:
- Cash, currency, negotiable instruments
- Bearer Bonds
- Bills of Exchange
- Money (paper and coins)
- Negotiable instruments (stocks, bonds, cash letters, and other negotiable instruments equivalent to cash)
- Commercial Quantities – items numbering more than twelve (12) piece count
- Alcoholic beverages
- Tobacco
- Pornography or any pornographic materials
- Firearms, ammunition, and war materials
- Switchblade and flick knives
- Dangerous and hazardous goods, including but not limited to: a. Explosives b. Gas c. Flammable Liquids d. Flammable Solids e. Oxidizing Substances and Organic Peroxides f. Toxic (Poisonous) and Infectious Substances g. Radioactive Material h. Corrosives
- Articles of Extraordinary Value or Valuable Cargo, such as: a. Airline ticket stock b. Archaeological artifacts c. Artwork d. Articles of antiquity and antiques e. Bank cards and/or credit cards f. China, crystal, porcelain g. Coins (collectable) h. Deeds i. Furs (finished/unfinished, including pelts) j. Fur clothing and fur-trimmed clothing k. Gems (cut or uncut) l. Glass/mirrors (cast, figured, framed, rolled) m. Jewelry (other than costume) n. Non-Negotiable Bonds/bond coupons o. Non-Negotiable Securities p. Non-Negotiable Shares/share coupons q. Pearls (including cultured) r. Precious metals: gold, silver, platinum, palladium, iridium, ruthenium, osmium, rhodium whether coined/uncoined, refined/unrefined, in any form including bullion, dore, casting, cyanide, sulfide-treated, dust, concentrate, foil, wire, sheet, tube, ingot, grain, powder, rod, sponge, gauze, etc. s. Promissory Notes t. Stamps (including collectable, postage, revenue, food) u. Stock certificates v. Traveler’s checks w. Watches made of precious metal and/or gems
- Live animals and insects
- Animal carcasses
- Human corpses, human body parts, human embryos, or cremated or disinterred human remains
- Articles or products from animals or plants protected under CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora)
- Lottery tickets and gambling devices where prohibited by law
- Waste or garbage for disposal
- Hazardous waste, including, but not limited to, used hypodermic needles or syringes, or other medical waste
- Packages that are wet, leaking, or emit an odor of any kind
- Liquids such as, but not limited to, cooking oil, detergent, etc.
- Shipments or commodities that are prohibited by any law, statute, or regulation
- Shipments that require us to obtain a local, state, provincial, or federal license for their transportation
- Shipments that may cause damage or delay to equipment, personnel, or other shipments
- Wooden crates
Please note that Ten Express is not liable for the delay, loss, or damage to a shipment containing any prohibited item. By using our services, you agree to comply with these regulations, and you indemnify Ten Express for any costs, fees, or expenses incurred due to violations of local, state, or federal laws or regulations or for shipping prohibited items.
For any questions or further clarification regarding our prohibited items list, please contact our customer service team.